Silverton Hospital strives to provide accurate and timely service when billing your insurance company or billing you directly.
Your bill is based on the length of your stay, the type of room, and the hospital services and medications ordered by your physician. You will be billed separately for clinic visits and for the services of your physician, consulting physician, or other professionals.
Your Responsibilities Regarding Your Bill
To help guide your decisions and stay informed, there are several things you can do to help your billing process go smoothly.
Know Your Insurance Benefits
If you don’t understand what your plan covers or how to use your plan, please contact your insurance company directly.
Provide Complete Insurance Information Every Time You Arrive For Services
To help ensure proper billing to your insurance, please bring your insurance card(s) with you every time you register at the hospital. If you are covered by more than one plan, be sure to provide information on both plans at the time of registration.
Call Us If You Have Payment Concerns
Please call our Patient Billing Business Office right away if you think you may have difficulty paying your bill.
Make Payments On Time
Please make timely payments on your bill to ensure your account is properly credited.
Keep Your Information Up To Date
Let us know right away if your name, address, phone number or your insurance information changes, so there are no delays in crediting or updating your account.
Contact Providers Other Than Silverton Hospital Directly About Their Bills
You are likely to receive separate bills from providers who are not employed by Silverton Hospital, or otherwise bill separately from the hospital. For example, surgeons, hospitalists, radiologists, anesthesiologists, outside labs and other specialists may bill you independently for their services. If you have questions about their bills, please contact their offices directly.
Would You Like To Make A Payment On An Account?
Account payments can be made any time in person or with our cashier in Patient Access Services (also called Admitting). Please bring your bill with you so we can properly credit your account. Cash, checks, debit cards, MasterCard and VISA credit cards are accepted.
You can also mail your payment to:
PO Box 3417
Portland, OR 97208-3417
Have You Received A Bill From One Of Our Clinics?
If you have a question regarding a bill you received from one of our affiliated clinics, please call Clinic Billing Office Customer Service at 971.983.5333.
We’re Here To Help
Silverton Hospital Patient Billing Business Office